Find what you are looking for
There are several ways to find the article you are looking for:
• On the left side you can click on our navigation tree / our drop-down menu.
• Use the A to Z list, our quick list that contains all product groups in alphabetical order.
• Click the "Quick Borders" button to the left if you already know the article number of the items you want to order.
• To the left you will find our search function. Type your keyword in the field and then click "Search". For more information on how to search, see Help in "Search Tips".
• Most banners (they can be found in the top or right) are clickable. By clicking on a banner you will come directly to a campaign, product group or article.
Once you have found the item you are interested in click on the "Buy" or "Choose" button. The "Select" button appears if you need to make another selection, for example, selecting the size or color.
By clicking "Buy", the article is added to your shopping cart. The cart always appears at the bottom of the page. Here you can see the number of items and total order sums.
By clicking the "Save Basket" button just above the basket you can save the current shopping cart. You can then pick it up later. You can retrieve it today or another time when you visit our e-commerce. Just click on "Download Basket" to fill in your basket, or replace your saved basket.
If you need to change the shopping cart, click the "Checkout" button found above the shopping cart.
Once you've finished shopping click on "Checkout" located just above the shopping cart. When you reach the checkout (and you have not already logged in) you must choose to log in or register.
Make sure your address and the content of your order are correct. If you want to change the number of items, enter the correct number in the field and press "Modify." Click on the Recycle Bin to delete the article on that line.
If you are already a customer with us, log in with your username and password.
If you did not trade with us before, register as a new customer. Start by choosing a new "private customer" or "business customer" and then fill in the following information needed to become a customer with us.
You choose a username and password. Note that the username must be unique just for you. If the username is already registered with us, our system asks you to choose a new one. When selecting usernames, keep in mind the following:
• Select characters a - ø, A - Z, 0 - 9
• Do not use spaces
• Gemena and VERSALA characters are counted as different, "annikas" and "AnnikaS" are two different usernames.
If you need to change your customer information at a later date, do this under "My Account" after logging in.
When all details are correct, click "Finish Your Order". Now your order will appear as it will appear when it is sent to us. This is the last opportunity to change your order if something would be wrong. Then click on "Change Order".
If the order is correct click on "Submit Your Order". Now you're done with your order! (Payment with invoice)
If the order is correct, choose the payment method invoice or card payment further down the page. Then click on "Submit Your Order". (By choosing to either pay by invoice or card)
Payment is made by invoice or by card payment.
Now you will be taken to a page asking you to fill in details about card number and owner etc. Click on "Pay" and request will be forwarded to the bank for verification of the transaction. If the transaction is allowed, you will be sent to the receipt page. If the transaction is not allowed, you will return to the previous page where an error message will appear. Here is a link back to the order page.
When you receive the receipt, you know that we have received your order. This is the last page of the cash flow. At the same time as you see the receipt, we will send you an email to the e-mail address you entered when we confirm that we received your order.
Please write the receipt you get on the screen and save it.
Unless otherwise stated, the products are delivered immediately from our warehouse.
You can see your previous orders under "My Account". If you click on an order, see more detailed information, as well as all order lines. You can copy an order and have a basis for re-shopping. If you click on the item code, you will see deliveries made. In the order overview you can see and click on a small symbol to the right of a package is traceable through our tracking function.